Support
TechSupport
Austin MacWorks is always happy to offer you personalized technical support to fit your needs. Our technicians have passed rigorous software and hardware testing to secure advanced technical authorizations from Apple.
We can help you decide what best fits your needs and customize your computer for you. We can also help you decide which peripherals (printers, mice, external drives,) are best suited for business or homes.
Ongoing Technical Support
As your computing needs evolve, our certified support staff are prepared to assist you with all things Macintosh, including hardware and software solutions and troubleshooting. We can assist you in our store, on the telephone, via iChat, email, and on-site.
We offer:
- Hardware Installations
- Software Installations
- Data Recovery
- Network and Wireless Setup and service.
- Security solutions including FileVault
- Software and Hardware Solutions
Different fees apply, so call us to discuss your needs.
Instructions
Whether you are new to the Macintosh or a long-term user seeking to learn more about your computer or the latest Mac operating system release, our support staff can help you maximize your computer investment. We can work with you one-on-one or in small group settings. Call us to discuss your needs and we can personalize the training for you and your budget.
Windows on a Mac
All new Macintosh computers can run the Windows operating system and software in one of three ways: BootCamp, Parallels or VMWare. Our support staff can assist you in enabling this for your computer. You can then run all your previous Windows-only applications, so you have zero compatibility issues. You have to see it to believe it.
